Theo Solutions Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal data in accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). This policy explains how we collect, use, store, and safeguard your data.
1. Information We Collect
We may collect and process the following personal information:
- Candidates: Name, address, email, phone, CV, work history, education, right-to-work documents, identification, DBS checks, references.
- Clients/Employers: Contact details, business information, job vacancy details.
- Website Users: Technical data (IP address, browser type, cookies, analytics).
2. How We Use Your Data
We process your personal information to:
- Provide recruitment, staffing, and HR support services.
- Match candidates to suitable job opportunities.
- Process job applications and manage placements.
- Communicate with candidates, clients, and partners.
- Comply with legal and regulatory obligations.
- Improve our website and services.
3. Legal Basis for Processing
We rely on the following lawful bases for processing:
- Consent – when you agree to share your CV or application details.
- Contract – when processing is necessary for providing recruitment services.
- Legal obligation – when required by UK law (e.g., right-to-work checks).
- Legitimate interests – to operate our business effectively.
4. Sharing Your Data
We may share your data with:
- Employers/clients for recruitment purposes.
- Payroll and compliance providers.
- IT service providers and website administrators.
- Regulators or law enforcement if legally required.
- Third-party service providers.
We never sell your personal data to third parties.
5. Data Retention
- Candidate data is stored for up to 2 years after last contact unless you request otherwise.
- Client and financial data is stored for 6 years in line with UK accounting regulations.
6. Your Rights
You have the right to:
- Access your personal data.
- Request correction or deletion.
- Restrict or object to processing.
- Withdraw consent at any time.
- Request data portability.
- Complain to the Information Commissioner’s Office (ICO) if you believe your data rights have been breached.
7. Contact
If you have any questions or concerns about this privacy policy, please contact us at:
- Email: info@theosolutions.co.uk
- Phone: +44 74 2423 8485
- Address: Marlborough House, 32-36 Hazelwood Road, Northampton, NN1 1LN
